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BMF Terms & Conditions

BMF Terms & Conditions

As members of of British Marine we adhere to a Code of Practice giving you some assurance that we are carrying out business in accordance with best practice and legal standards.

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Some of the areas that the Code of Practice covers include:

  • Best standards of customer service to ensure that members act with honesty and integrity towards their customers
  • Observance of all relevant legal and regulatory requirements, including product and safety regulations
  • Contractual standards that ensure a high standard of responsibility to the customer in every transaction
  • How to deal with customer complaints efficiently & reasonably to ensure that customers continue to receive good customer service
  • Appropriate insurance cover so that customers are protected
  • Dedicated client account for holding customer monies
  • RCD compliance (please note - members that have not yet built a boat are welcomed in to British Marine pending receipt of their RCD conformity)

Our terms and conditions can be found below:

Edition 15a - England

THESE TERMS OF BUSINESS APPLY TO ALL CONTRACTS FOR WORK AND FACILITIES OR GOODS UNDERTAKEN BY US ON OR AFTER 31 OCTOBER 2012

1 LIABILITY

1.1 We shall not be liable for any loss or damage caused by events or circumstances beyond our

reasonable control (such as severe weather conditions, the actions of third parties not employed

by us or any defect in a customer’s or third party’s property); this extends to loss or damage to

vessels, gear, equipment or other property left with us for work or storage, and harm to persons

entering our premises or using any of our facilities or equipment.

1.2 We shall take reasonable and proportionate steps having regard to the nature and scale of our

business to maintain security at our premises, and to maintain our facilities and equipment in

reasonably good working order; but in the absence of any negligence or other breach of duty by

us vessels and other property are left with us at the customer’s own risk and customers should

ensure that their own personal and property insurance adequately covers such risks.

1.3 We shall not be under any duty to salvage or preserve a customer’s vessel or other property from

the consequences of any defect in the vessel or property concerned unless we have been

expressly engaged to do so by the customer on commercial terms. Similarly we shall not be under

any duty to salvage or preserve a customer’s vessel or other property from the consequences of

an accident which has not been caused by our negligence or some other breach of duty on our

part. However we reserve the right to do so in any appropriate circumstances, particularly where

a risk is posed to the safety of people, property or the environment. Where we do so we shall be

entitled to charge the customer concerned on a normal commercial basis.

1.4 Customers may themselves be liable for any loss or damage caused by them, their crew or their

vessels and while their vessel or other property is on our premises or is being worked on by us

they shall be obliged to maintain adequate insurance, including third party liability cover for not

less than £2,000,000, and, where appropriate, Employer’s Liability cover in respect of any

employee. Customers shall be obliged to produce evidence of such insurance to us within 7 days

of a request to do so.

1.5 Nothing in these Terms of Business shall limit or exclude our liability for death or personal injury

caused by our negligence or the negligence of our employees, agents or sub-contractors; for

fraud or fraudulent misrepresentation; or otherwise to the extent that it would be illegal for us to

exclude or attempt to exclude liability.

2 PRICES AND ESTIMATES

2.1 In the absence of express agreement to the contrary our price for work shall be based on labour

and materials expended and services provided.

2.2 We will exercise reasonable skill and judgment when we give an estimate or indication of price.

However such estimates are always subject to the accuracy of information provided by the

customer and are usually based only on a superficial examination and will not include the cost of

any emergent work which may be necessary to the vessel, gear or equipment nor the cost of any

extensions to the work comprised in the estimate.

2.3 We will inform the customer promptly of any proposed increase in estimated prices and the

reasons for it and will only proceed with the work or supply with the approval of the customer.

The customer shall remain responsible for the cost of labour and materials already supplied or

remaining to be supplied which are not affected by the proposed increase in price.

3 DELAYS

3.1 Any time given for completion of our work is given in good faith but is not guaranteed. We shall

not be responsible for any delay in completion of the work or for the consequences of any such

delay unless it arises from our wilful acts or omissions or from our negligence.

4 VESSEL MOVEMENTS

4.1 We reserve the right to move any vessel, gear, equipment or other property at any time for

reasons of safety, security or good management of our business and premises.

5 PAYMENT

5.1 Unless otherwise agreed between us payment for all work, goods and services shall be due

immediately on invoice date. Payment shall be deemed to have been made when we receive cash

or cleared funds at our bank.

5.2 We have the right to charge interest on any sum outstanding for more than 30 days (except in

the case of a reasonable and proportionate retention by the customer of any amount genuinely in

dispute between us and the customer) on the outstanding balance at 4% above Bank of England

base rate which may be calculated daily up to the date of actual payment. In the case of business

customers this rate will be substituted with the current rate applicable under late payment

legislation.

5.3 We reserve a general right (“a general lien”) to detain and hold onto a customer’s vessel or other

property pending payment by the customer of all sums due to us. We shall be entitled to charge

the customer for storage and the provision of any ongoing services at our normal daily rates until

payment (or provision of security) by the customer and removal of the vessel or property from our

premises. The customer shall be entitled to remove the vessel or other property upon providing

proper security, for example a letter of guarantee from a Bank reasonably acceptable to us or

lodgement of a cash deposit with a professional third party agent reasonably acceptable to us,

sufficient to cover the debt with interest and, where the debt is contested, a reasonable provision

for our prospective legal costs. This right does not affect the customer’s entitlement to withhold a

proportionate part of the price in respect of alleged defects but where that amount is in dispute

between us the customer shall be required to provide security for the full amount pending

resolution of the dispute.

5.4 Our customers’ attention is drawn also to the note at Clause 10.2 of these Terms of Business

regarding other rights which exist at law.

6 RETENTION OF TITLE / RISK

6.1 Title to all goods, equipment and materials supplied by us to a customer shall remain with us until

full payment has been received by us.

6.2 Risk in all goods, equipment and materials supplied by us to a customer shall pass to the

customer at the time of supply to the customer.

7 GUARANTEE

7.1 Advice on whether a customer is “a consumer” or otherwise protected by some or all of the

consumer protection legislation in force in the United Kingdom may be obtained from any local

Trading Standards Office, the Citizens Advice Bureau, the Office of Fair Trading or any firm of

solicitors (who may charge). Online guidance may be obtained at www.adviceguide.org.uk.

7.2 A customer who is a consumer has certain minimum statutory rights regarding the return of

defective goods and claims for losses. These rights are not affected by these terms.

7.3 In addition to the statutory rights provided by English law we guarantee our work for a period of 12

months from completion against all defects which are due to poor workmanship or defective

materials supplied by us. This guarantee applies only to the customer to whom the work or materials

were supplied. We shall be liable under this guarantee only for defects which appear during this 12

month period and which are promptly notified to us in writing at our trading address or registered

office set out on our letterhead. The geographical area within which this guarantee will be honoured

is restricted to the United Kingdom.

7.4 On notification by the customer of such defects, we will investigate the cause and if they are our

responsibility under the terms of this guarantee we will promptly remedy them or, at our option,

employ other contractors to do so. Any remedial work which is put in hand by the customer directly

without first notifying us and allowing us a reasonable opportunity to inspect and agree such work

and its cost will invalidate this guarantee in respect of those defects.

7.5 Where we supply goods or services to a partnership or company or to a customer who is acting in the

course of a business or a commercial operation (a “Business Customer”) then:

7.5.1 no article supplied by us to a Business Customer shall carry any express or implied term as to

its quality or its fitness for any particular purpose unless prior to the supply the Business

Customer has sufficiently explained the purpose for which it is required and made it clear that

he is relying on our skill and judgement;

7.5.2 no proprietary article specified by name, size or type by a Business Customer shall carry any

such express or implied term but we will assign to the Business Customer any rights we may

have against the manufacturer or importer of that article; and

7.5.3 we accept no liability to indemnify a Business Customer against any loss of profit or turnover

which he or his customer or any other person may sustain in consequence of the failure of

any faulty or unfit article supplied by us.

8 QUALITY STANDARDS

8.1 We will complete our work to the agreed specification and, in the absence of any other contractual

term as to quality, to a satisfactory quality.

9 ACCESS TO PREMISES/WORK ON THE VESSEL

9.1 No work or services shall be carried out on a vessel, gear, equipment or other property on our

premises without our prior written consent (which consent shall not to be unreasonably withheld or

delayed) except for minor running repairs or minor maintenance of a routine nature by the customer

or his regular crew. It shall be an absolute condition that all work is carried out in full compliance with

our health and safety, environmental and access policies and that it does not cause any nuisance or

annoyance to us, any other customer or person residing in the vicinity, and does not interfere with our

schedule of work or the good management of our business and our said consent to work or services

being carried out may be revoked with immediate effect in the event of any breach of such

conditions. We shall not be responsible to customers or third parties for the consequences of any

person’s failure to respect any part of this clause 9.1 but we shall be entitled to demand the

immediate cessation of any work which in our view breaches the requirements of this clause 9.1.

9.2 While we or our subcontractors are working on a customer’s vessel or equipment the customer shall

not have access to it except by prior arrangement. We will agree reasonable access when it is safe to

do so and when it will not interrupt or interfere with our work schedule.

10 RIGHT OF SALE

10.1 We accept vessels, gear, equipment and other property for repair, refit, maintenance or storage

subject to the provisions of the Torts (Interference with Goods) Act 1977. This Act confers a Right of

Sale on us in circumstances where the customer fails to collect or accept re-delivery of the goods

(which includes a vessel and any other property). A sale will not take place until we have given notice

to the customer in accordance with the Act. For the purpose of the Act it is recorded that:

10.1.1 goods for repair or other treatment are accepted by us on the basis that the customer is the

owner of the goods or the owner’s authorised agent and that he will take delivery or arrange

collection when the repair or treatment has been carried out;

10.1.2 our obligation as custodian of goods accepted for storage ends when we give notice to the

customer;

10.1.3 the place for delivery and collection of goods shall normally be at our premises.

Advice regarding the Act and its effect may be obtained from any of the sources referred to at Clause

7.1 above.

10.2 Maritime Law entitles us in certain circumstances to bring action against a vessel to recover a debt or

damages. Such action may involve the arrest of the vessel through the Courts and its eventual sale by

the Court. This right of arrest and sale may continue to exist against a vessel after a change of

ownership. Sale of a vessel or other property may also occur through the enforcement of a court

order or judgement.

11 SUBCONTRACTING

11.1 We may subcontract all or part of the work entrusted to us by the customer, on terms that any such

subcontractor shall have the protection and benefit of all rights and conditions, and of all limitations

and exclusions of liability, which exist for us under these Terms of Business. Where we exercise this

right we shall remain responsible to the customer for the performance of our subcontractor.

12 NOTICES

12.1 Notice to a customer shall be sufficiently served if personally given to him or if sent by first class post

to the customer’s last known address. Notices to us should be sent by first class post to our principal

trading address or registered office.

13 LAW AND JURISDICTION

13.1 Any contract or series of contracts made subject to these terms and any non-contractual obligations

arising out of, or in connection, therewith shall be governed by and construed in accordance with

English law.

13.2 Each of the parties irrevocably agrees that any and every dispute (and any non-contractual obligations,

as aforesaid) arising out of or in connection with a contract or series of contracts subject to these

terms shall:

13.2.1 if one party acts as consumer (meaning a natural person acting for purposes outside of a

trade, business or profession), be subject to the non-exclusive jurisdiction of the English

courts; or

13.2.2 where no party acts as consumer, be subject to the exclusive jurisdiction of the English courts.

14. DISPUTE RESOLUTION SCHEME

14.1 The BMF and the RYA recommend that disputes arising out of or in connection with a contract or

series of contracts subject to these terms, when they cannot be resolved by negotiation, be submitted

with the written agreement of the parties, to mediation under the BMF’s Dispute Resolution Scheme.

Details of the Scheme are available at www.britishmarine.co.uk/drs.

Published by the British Marine Federation and in consultation with the RYA,

who recommend that where disputes cannot be negotiated they be submitted to mediation under the BMF’s Dispute Resolution Scheme.

©BMF 2012

 

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